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Product Manager - POS Software Integrations

ParTech’s product management team is seeking an experienced product manager to join our hospitality Point of Sale software group. This is a new position in our Markham, Ontario office where the successful candidate will be working along other product managers, channel sales, development and quality assurance teams located in our San Diego and Markham POS software houses.

ParTech’s Markham software house is a progressive, open, flexible work environment. Our bright new planted office has a video game & events lounge, board game lounge, free freshly ground coffee, tea, beverages, and snacks. Our teams enjoy regularly scheduled events such as BBQ’s on our patio, board game nights, escape game nights, and an annual Halloween outing.  

The Product Manager for Point of Sale Software Integrations is responsible for managing all 3rd party integrations to ParTech’s Brink and PixelPoint POS software with the exclusion of payment system integrations.

PAR Technology Corporation is the parent company for three wholly owned business units providing systems and services for both government and hospitality sectors. PAR’s largest business unit, Restaurant & Retail Systems (PARTech, Inc.), is the world’s leader in technology products and service integration solutions for the quick service restaurant industry. With revenues of approximately $150M, this unit serves many of the largest restaurant companies in the United States and around the world.

 

JOB RESPONSIBILITIES

  • Management of the integration product plan
  • Management of the integrations product road map
  • Work with Business Analysts to articulate customer business and technical requirements into user and technical stories
  • Management of related feature prioritization
  • Acceptance of feature completion based on product and feature acceptance criteria
  • Owner of API product pricing strategy for web and in-store
  • External communication about API product planning, API road map, new integration partnerships for key customers
  • Maintains relationship with all non-payment integration partners
  • Negotiation of integration agreement terms for commissions, residuals, support fees unique to each agreement with vendors
  • Focus on Web API, loyalty, KDS, OCB, paging, peripherals, import/export tools, mobile SDK 
  • Review and acceptance of integration related software enhancement requests
  • Review and acceptance of requests for new integration partnerships
  • Manages API integrator on-boarding process
  • Manages Web-API developer program and web tools
  • Manages integration related articles within the tech center

 

KNOWLEDGE AND SKILLS

  • Excellent English written & verbal communication skills
  • Excellent organization and time management skills
  • Ability to lead a meeting and ask questions
  • Excellent Presentation skills
  • 2+ years of experience working within an agile software team
  • 2+ years of experience in product management
  • College Diploma or Degree
  • Experience with Kanban or Scrum
  • Experience with Jira or a similar tool
  • Knowledge of Pragmatic Marketing
  • Restaurant experience
  • Sense of urgency
  • Motivation to complete objectives with little supervision
  • Engagement in continual learning

 

Quality: “Possesses an understanding of and performs work related activities in accordance with and in support of the corporation Quality Policy”.

 

NOTE: This job description is intended to be illustrative of the position’s duties and should not be construed to be an exhaustive statement of the essential functions of the job.

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